Be better than your competitor? This is how you go about it!
You and your competitor are both selling a valuable service. You both work for an excellent organization. Your prices and conditions are also comparable. So what makes the difference? ...
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12-06-2023
14-05-2023
Ask the right question about sales skills
When developing sales skills, professionals often look for 'something new'. But does that always yield the best results? No, argues KENNETH SMIT trainer Marcel Hoefman....
01-05-2023
Sales pain: how do you deal with rejection?
Rejection hurts. Sometimes a little and for a moment. Sometimes heartbreaking and lifelong. What does this have to do with sales? Everything. Sales is about yes and no, about winning and losing, about acceptance and rejection. Fear of rejection...
13-04-2021
Laurence J. Peter is right
The book “The Peter Principle”, by author Raymond Hull from , will only be known to a limited group of people. The Peter Principle (also known as the Peter Principle) is a theory in the field of organizational science, devised by Laurence J....
10-03-2021
The menu
“What you do not want done to you, do not do to others” is a well-known Biblical proverb, which is also found in many other philosophical and religious traditions. It means: "What you don't want to happen to you...
02-02-2021
What safety does to employees
While looking for material for a workshop on Inspirational Leadership, the undersigned came across a TED Talk by Simon Sinek. This time not about his “Golden Circle” but a presentation with the theme: “Why good leaders make you fee...
19-01-2021
“8 strategies for personal growth every day”
When it comes to success, it's easy to think that people blessed with a good brain will surpass most of us in success. Research from Stanford University will change your thoughts and attitudes about this...
12-01-2021
I wish you a happy New Year!
Wonderful, that annual habit, so familiar, so much warmth. I read it again and wondered: what do we actually mean by 'Happy New Year'?...
22-12-2020
SERVING CUSTOMER INTERESTS means really wanting to be involved:
SERVING CUSTOMER INTERESTS IS OFTEN COMPLEX: While clearing out my archive, I came across an article from the Financieel Dagblad of Saturday, October 7, 2017. More than 3 years ago and yet it got me thinking. The article by the...
