We want you to be satisfied with Kenneth Smit.
A complaint is an instrument for us to examine in which areas we can improve our services. That is why we also speak of a registration for improvement (RTV).
Do you have an RTV on Kenneth Smit's services?
The RTV may be submitted in writing to the Kenneth Smit executive team, via the website, at firstname.lastname@example.org or by post at the address: Welschapsedijk 20A, 5652 XM in Eindhoven.
The RTV includes at least: the name and address of the petitioner, the date of submission, a description of the complaint and the grounds for the complaint.
What does the registration for improvement look like?
Where appropriate, an appeal can be made to an independent third party, Mr M.A.J.G. Janssen of Banning Advocaten. This ruling will be binding.
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