Sales Training

Looking for new business or expanding existing relationships?

You are constantly looking for opportunities to expand your business, whether it involves the development of existing customers and the acquisition of new customers. Kenneth Smit can assist you in this process. From the first contact to maintaining a lasting relationship with the customer, Kenneth Smit provides development programmes tailored to your sales and account management.

Telephone Acquisition

The first contact with a prospect is often over the telephone. During the training you learn how to get around contact objections and how to make an appointment more easily.

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Expert in Sales Basics

Learn to structure your sales conversations, overcome objections and thereby increasing your commercial power by obtaining the relevant information.

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Expert in Sales
Follow-up I: Selling the Price

Avoid high discounts and learn to convince professional buyers of the added value of your product or service.

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Expert in Sales
Follow-up II: Reverse Selling

Do you have to deal with a manipulating person or with a deciding person? Learn to make maximum use of his/her role in the decision process.

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Expert in Sales
Follow-up III: Return on Investment

Learn to convince your customers on the basis of yields rather than costs. After this training course, you are capable of selling at higher prices. An advanced sales course for advanced salesmen.

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Expert in Sales
Follow-up IV: Non-verbal Communication and Change of Intervention Level

Learn to recognize non-verbal signals and how you develop mutual understanding and trust. Furthermore, you learn how to deal with moments when the rational argumentation comes to a standstill.

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Expert in Sales
Total Course

The best commercial techniques together in one training program! Indispensable to anyone who wants to become a top account manager.

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Sales Refresher and In-depth Training Course

This training course is specially designed for anyone who has completed at minimum the first eight days of the Expert in Sales process.

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Negotiating

Negotiating is based on good communication, supplemented with experience, knowledge, strategy and tactics. This training course focuses on the differences between good and bad negotiating.

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Personal Networking

The required skills to make contact, to start conversations and to get to know other networks and to link are passed on.

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Changing Intervention Level

Mostly, business conversations are common sense. It becomes more difficult when one of the conversation partners suddenly changes from rational to emotional. Learn to deal with such a turnabout moment and increase the efficiency of your communication.

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Account Leadership

When the quality of the relationships with the customer and the internal relationships is optimal, success is a logical consequence. In this training course the contact instead of the transaction is central.

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Selling at Trade Fairs

Trade fairs are the designated places for a meeting with prospects and other contacts. The one-day Selling at Trade Fairs training course teaches you how to more than recover the high cost of a trade fair participation.

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Communication Skills for Office and Support Staff

Successful co-operation depends on good internal communication. The result? Satisfied customers who like to come back with follow-up orders!

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Non-verbal Communication

Non-verbal signals are often of overriding importance in result-directed meetings. Learn to recognize and analyse these signals and to anticipate. In this way, more mutual understanding and trust will be created.

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Sales Department

Good selling does not go without a well-oiled office staff where the language of the field organization staff is spoken. In the three-day Sales Department training course you learn how you can contribute to a higher efficiency.

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Accountmanagement

The success of Account Management is mainly determined by the account manager’s skills. After all, the goal is to realize continuity through cooperation with strategically / tactically important customers.

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Excellent tender management

The Excellent Tender Management training has been developed in collaboration with CINFIELD, the Tender Management specialist. This training course offers a unique mix of knowledge development in the field of ‘tendering’ and the development of sales skills in a commercial organization.

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Boost Your Sales

If you want to make a difference in a world that is subject to change every day, sales staff should get skills taught in a different way in combination with a piece of awareness of the actions that need to be taken. Boost your Sales has been developed for this purpose.

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Know where you are

When employees want to change within the organization, it is unthinkable to realize this without a direct awareness session. In particular, awareness is needed to see the need for change.

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