Theory supports, it does not lead!
Kenneth Smit is highly interactive. Theory supports, it does not lead. During interactive sessions, workshops and role plays, participants discover for themselves that another method of working during their customer contacts will lead to better results. We hold a mirror up to their face and practise intensively. Participants also learn a lot from each other. The result of this method of working is that each participant with many new ideas and a different approach can set to work in their own practice immediately after the training and…. demonstrably be more successful!