Non-verbal Communication

Analyse the non-verbal signals and anticipate

Non-verbal signals are often of overriding importance in a sales conversation, or in other result-directed meetings. In the Non-verbal Communication training course, you learn how to recognize such signals. Subsequently, you learn to analyse the non-verbal signals and to anticipate. In this way, more mutual understanding and trust will be created.

Subjects

The following items are discussed in the training:

  • Making a distinction between the various forms of communication.
  • Recognizing backgrounds of the functions that communication has in the broadest sense of the word.
  • What functions has non-verbal communication.
  • Learning zone determination within “interpersonal distance”.
  • Recognizing and assessing the consequences of breaking through the invisible border.
  • Process-oriented handling of the three recognition levels within the non-verbal communication.
  • Communication channels.
  • Secret non-verbal signals.
Module structure

This course is offered as one entity.

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Practical information
  • 1 day.
  • In-company.
  • Maximum 8, minimum 4 participants.
  • Intermediate Vocational Education/Higher Vocational Education.
Related course(s)

This course is also part, as a module, of the Non-verbal Communication training course and Change of Intervention Level training course and is also used as such in the Expert in Sales total course.

Look at our sales program.