Theory is supportive and not leading!
Kenneth Smit is highly interactive. Theory is supportive and not leading. In interactieve sessions, workshops en rollenspelen ontdekken de deelnemers zelf dat een andere manier van telefoonafhandeling tot betere resultaten leidt. We hold a mirror up to their faces and practice intensively. They also learn a lot from their fellow-participants. The result of this method of working is that each participant with many new ideas and a different approach can set to work in their own practice immediately after the training and…. demonstrably be more effective.